1. Request channel
Prepare your order number and contact QQ group 302361949. Never send payment passwords, card data, cookies or tokens.
2. Review principles
Eligibility follows the final policy, actual service delivery, provider rules and applicable requirements. This draft promises neither unconditional refunds nor instant automated approval.
A full refund removes only the unused benefit from that order and does not erase remaining time bought by other orders. Partial refunds require an explicit rule or manual review.
3. Processing and settlement
Requests, provider results, benefit reversal and notes are auditable. Settlement time depends on the payment provider and financial institution.